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Privacy Policy

1. Overview

PickCoffee values your privacy protection. This privacy policy explains how we collect, use, store, and protect your personal information. Using our website indicates your agreement to this privacy policy.

2. Information Collection

We may collect the following types of information:

2.1 Information You Provide

• Name and contact information (phone, email)
• Franchise intentions and investment budget
• Inquiry content and feedback
• Other information you voluntarily provide

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Visit time and page browsing records
• Information collected through cookies and similar technologies

3. Information Use

We use the collected information for:

• Responding to your inquiries and franchise applications
• Providing relevant product and service information
• Improving website functionality and user experience
• Conducting business analysis and market research
• Complying with legal and regulatory requirements
• Preventing fraud and security threats

4. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except when:

• We have your explicit consent
• Required by laws and regulations
• Protecting our rights and security
• Sharing with trusted partners to provide services (under strict confidentiality agreements)

5. Cookie Usage

We use cookie technology to:

• Remember your preference settings
• Analyze website traffic and usage patterns
• Provide personalized user experiences
• Ensure website security

You can control cookie usage through browser settings, but this may affect certain website functions.

6. Data Security

We take the following measures to protect your information security:

• Using SSL encryption to transmit sensitive data
• Implementing strict access controls
• Conducting regular security audits
• Training employees on data protection awareness
• Using secure data storage facilities

7. Data Retention

We will retain your information based on the following principles:

• Only retain for necessary periods
• Comply with relevant legal and regulatory requirements
• Based on legitimate business needs
• When you request deletion (within legal limits)

8. Your Rights

You have the following rights regarding your personal information:

• Access: Learn about the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Limit our processing of your information
• Objection: Object to our processing of your information
• Data portability: Obtain a copy of your data

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing the privacy policies of these websites.

10. Children's Privacy

Our services are not directed at children under 13. We do not intentionally collect personal information from children. If we discover we have collected children's information, we will delete it immediately.

11. International Transfers

As we are an international company, your information may be transferred to other countries/regions for processing. We will ensure appropriate protective measures are taken.

12. Policy Updates

We may update this privacy policy from time to time. For significant changes, we will notify you through website announcements or other means. Continued use of our services indicates acceptance of the updated policy.

13. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: privacy@PickCoffee.com
• Phone: +1 (323) 759-4667
• Address: 123 Downtown Business District, Seattle, WA, USA
• Privacy Officer: privacy-officer@PickCoffee.com